Management UI keeps giving 404

[abdelouahabb]

ISSUE TYPE

• Bug Report
• Improvement Request
• Enhancement Request
• Feature Idea
• Documentation Report
• Other

COMPONENT NAME

UI

CLOUDSTACK VERSION

4.19.1

CONFIGURATION

OS / ENVIRONMENT

SUMMARY

Testing on a VM : Allocated 16 GB RAM with 4 CPU, Guest OS: Ubuntu 24.04 server

STEPS TO REPRODUCE

EXPECTED RESULTS

Get ejected after like 1 minutes or less, need to wait like 5 minutes to get access back, the issue, everything seems fine from the console

ACTUAL RESULTS

see attached image

[rajujith]

@abdelouahabb can you check the '/var/log/cloudstack/management/management-server.log' for any errors during bootstrap?

[rohityadavcloud]

Something broke to have the mgmt server started, is it a new env or you've tried to upgrade one @abdelouahabb ?

[abdelouahabb]

Sorry for the delay,
I just recreated the scenario, fresh install, it happens eachtime I try to download a template to use it (Ubuntu 24.04: https://cloud-images.ubuntu.com/releases/24.04/release/ubuntu-24.04-server-cloudimg-amd64.img)

As shown in the image below :

Edit : here is the error I guess :

2024-07-31 14:27:19,342 DEBUG [c.c.s.StatsCollector] (StatsCollector-5:ctx-54530968) (logid:514782d5) not storing detail buffersdirect.capacity, 10004
2024-07-31 14:27:19,342 DEBUG [c.c.s.StatsCollector] (StatsCollector-5:ctx-54530968) (logid:514782d5) not storing detail buffersdirect.count, 2
2024-07-31 14:27:19,343 DEBUG [c.c.s.StatsCollector] (StatsCollector-5:ctx-54530968) (logid:514782d5) not storing detail buffersdirect.used, 10004
2024-07-31 14:27:19,343 DEBUG [c.c.s.StatsCollector] (StatsCollector-5:ctx-54530968) (logid:514782d5) not storing detail buffersmapped.capacity, 0
2024-07-31 14:27:19,343 DEBUG [c.c.s.StatsCollector] (StatsCollector-5:ctx-54530968) (logid:514782d5) not storing detail buffersmapped.count, 0
2024-07-31 14:27:19,343 DEBUG [c.c.s.StatsCollector] (StatsCollector-5:ctx-54530968) (logid:514782d5) not storing detail buffersmapped.used, 0
2024-07-31 14:27:19,343 DEBUG [c.c.s.StatsCollector] (StatsCollector-5:ctx-54530968) (logid:514782d5) not storing detail gcPS-MarkSweep.count, 4
2024-07-31 14:27:19,343 DEBUG [c.c.s.StatsCollector] (StatsCollector-5:ctx-54530968) (logid:514782d5) not storing detail gcPS-MarkSweep.time, 488
2024-07-31 14:27:19,343 DEBUG [c.c.s.StatsCollector] (StatsCollector-5:ctx-54530968) (logid:514782d5) not storing detail gcPS-Scavenge.count, 28
2024-07-31 14:27:19,343 DEBUG [c.c.s.StatsCollector] (StatsCollector-5:ctx-54530968) (logid:514782d5) not storing detail gcPS-Scavenge.time, 270
2024-07-31 14:27:19,343 DEBUG [c.c.s.StatsCollector] (StatsCollector-5:ctx-54530968) (logid:514782d5) not storing detail jvmname, 15368@cloud
2024-07-31 14:27:19,343 DEBUG [c.c.s.StatsCollector] (StatsCollector-5:ctx-54530968) (logid:514782d5) not storing detail jvmuptime, 334398
2024-07-31 14:27:19,344 DEBUG [c.c.s.StatsCollector] (StatsCollector-5:ctx-54530968) (logid:514782d5) not storing detail jvmvendor, Ubuntu OpenJDK 64-Bit Server VM 11.0.24+8-post-Ubuntu-1ubuntu324.04.1 (11)
2024-07-31 14:27:19,344 DEBUG [c.c.s.StatsCollector] (StatsCollector-5:ctx-54530968) (logid:514782d5) not storing detail memoryheap.committed, 775946240
2024-07-31 14:27:19,344 DEBUG [c.c.s.StatsCollector] (StatsCollector-5:ctx-54530968) (logid:514782d5) not storing detail memoryheap.init, 262144000
2024-07-31 14:27:19,344 DEBUG [c.c.s.StatsCollector] (StatsCollector-5:ctx-54530968) (logid:514782d5) not storing detail memoryheap.usage, 0.3561485435110761
2024-07-31 14:27:19,344 DEBUG [c.c.s.StatsCollector] (StatsCollector-5:ctx-54530968) (logid:514782d5) not storing detail memorynon-heap.committed, 185229312
2024-07-31 14:27:19,344 DEBUG [c.c.s.StatsCollector] (StatsCollector-5:ctx-54530968) (logid:514782d5) not storing detail memorynon-heap.init, 7667712
2024-07-31 14:27:19,344 DEBUG [c.c.s.StatsCollector] (StatsCollector-5:ctx-54530968) (logid:514782d5) not storing detail memorynon-heap.max, -1
2024-07-31 14:27:19,344 DEBUG [c.c.s.StatsCollector] (StatsCollector-5:ctx-54530968) (logid:514782d5) not storing detail memorynon-heap.usage, -1.79661952E8
2024-07-31 14:27:19,344 DEBUG [c.c.s.StatsCollector] (StatsCollector-5:ctx-54530968) (logid:514782d5) not storing detail memorynon-heap.used, 179661952
2024-07-31 14:27:19,344 DEBUG [c.c.s.StatsCollector] (StatsCollector-5:ctx-54530968) (logid:514782d5) not storing detail memorypools.CodeHeap-'non-nmethods'.usage, 0.3124341643258427
2024-07-31 14:27:19,344 DEBUG [c.c.s.StatsCollector] (StatsCollector-5:ctx-54530968) (logid:514782d5) not storing detail memorypools.CodeHeap-'non-profiled-nmethods'.usage, 0.10310896260997067
2024-07-31 14:27:19,344 DEBUG [c.c.s.StatsCollector] (StatsCollector-5:ctx-54530968) (logid:514782d5) not storing detail memorypools.CodeHeap-'profiled-nmethods'.usage, 0.2381146277659291
2024-07-31 14:27:19,344 DEBUG [c.c.s.StatsCollector] (StatsCollector-5:ctx-54530968) (logid:514782d5) not storing detail memorypools.Compressed-Class-Space.usage, 0.011257477104663849
2024-07-31 14:27:19,344 DEBUG [c.c.s.StatsCollector] (StatsCollector-5:ctx-54530968) (logid:514782d5) not storing detail memorypools.Metaspace.usage, 0.9776627515727084
2024-07-31 14:27:19,344 DEBUG [c.c.s.StatsCollector] (StatsCollector-5:ctx-54530968) (logid:514782d5) not storing detail memorypools.PS-Eden-Space.usage, 0.8402464965820312
2024-07-31 14:27:19,345 DEBUG [c.c.s.StatsCollector] (StatsCollector-5:ctx-54530968) (logid:514782d5) not storing detail memorypools.PS-Old-Gen.usage, 0.08366577304880596
2024-07-31 14:27:19,345 DEBUG [c.c.s.StatsCollector] (StatsCollector-5:ctx-54530968) (logid:514782d5) not storing detail memorypools.PS-Survivor-Space.usage, 0.3040254237288136
2024-07-31 14:27:19,345 DEBUG [c.c.s.StatsCollector] (StatsCollector-5:ctx-54530968) (logid:514782d5) not storing detail memorytotal.committed, 961175552
2024-07-31 14:27:19,345 DEBUG [c.c.s.StatsCollector] (StatsCollector-5:ctx-54530968) (logid:514782d5) not storing detail memorytotal.init, 269811712
2024-07-31 14:27:19,345 DEBUG [c.c.s.StatsCollector] (StatsCollector-5:ctx-54530968) (logid:514782d5) not storing detail memorytotal.max, 1908932607
2024-07-31 14:27:19,345 DEBUG [c.c.s.StatsCollector] (StatsCollector-5:ctx-54530968) (logid:514782d5) not storing detail memorytotal.used, 859525600
2024-07-31 14:27:19,346 DEBUG [c.c.s.StatsCollector] (StatsCollector-5:ctx-54530968) (logid:514782d5) not storing detail threadsdeadlocks, []
2024-07-31 14:27:19,347 DEBUG [c.c.s.StatsCollector] (StatsCollector-5:ctx-54530968) (logid:514782d5) not storing detail threadsnew.count, 0
2024-07-31 14:27:19,348 DEBUG [c.c.s.StatsCollector] (StatsCollector-5:ctx-54530968) (logid:514782d5) not storing detail threadstimed_waiting.count, 78
2024-07-31 14:27:19,353 DEBUG [c.c.c.ClusterManagerImpl] (StatsCollector-5:ctx-54530968) (logid:514782d5) Forwarding {"managementServerHostId":2,"managementServerHostUuid":"3901d0bd-ce37-4205-b5c7-9ef4ff809a2e","collectionTime":"Jul 31, 2024, 2:27:19 PM","sessions":0,"cpuUtilization":0.0,"totalJvmMemoryBytes":775946240,"freeJvmMemoryBytes":97569760,"maxJvmMemoryBytes":1908932607,"processJvmMemoryBytes":0,"jvmUptime":334282,"jvmStartTime":1722435704959,"availableProcessors":4,"loadAverage":0.2587890625,"totalInit":269811712,"totalUsed":857938648,"totalCommitted":961175552,"pid":15368,"jvmName":"15368@cloud","jvmVendor":"Ubuntu","jvmVersion":"11.0.24+8-post-Ubuntu-1ubuntu324.04.1","osDistribution":"Ubuntu 24.04 LTS","agentCount":3,"heapMemoryUsed":679863568,"heapMemoryTotal":1908932608,"threadsBlockedCount":0,"threadsDaemonCount":11,"threadsRunnableCount":8,"threadsTerminatedCount":0,"threadsTotalCount":191,"threadsWaitingCount":105,"systemMemoryTotal":16770285568,"systemMemoryFree":8634466304,"systemMemoryUsed":1106440,"systemMemoryVirtualSize":6170988544,"logInfo":"/var/log/cloudstack/management/management-server.log using: 35M\non disk /dev/mapper/ubuntu--vg-ubuntu--lv mounted on / (40% full)","systemTotalCpuCycles":7967.892,"systemLoadAverages":[0.26,0.5,0.44],"systemCyclesUsage":[111694,15488,2398672],"dbLocal":true,"usageLocal":true,"systemBootTime":"Jul 31, 2024, 12:39:32 AM","kernelVersion":"6.8.0-39-generic"} to 8796756959675

[kiranchavala]

@abdelouahabb Not able to reproduce the issue

These are the steps that I followed

1. Create a clodustack setup with Management server as 24.0.4

2. Register a ubuntu template with the link you shared

https://cloud-images.ubuntu.com/releases/24.04/release/ubuntu-24.04-server-cloudimg-amd64.img

3. Once the registration is successful, click on the download template

4. The template download was successful and there was no other issue

let me know if you followed these steps ?

[abdelouahabb]

@abdelouahabb Not able to reproduce the issue

These are the steps that I followed

1. Create a clodustack setup with Management server as 24.0.4
2. Register a ubuntu template with the link you shared

https://cloud-images.ubuntu.com/releases/24.04/release/ubuntu-24.04-server-cloudimg-amd64.img

3. Once the registration is successful, click on the download template

4. The template download was successful and there was no other issue

let me know if you followed these steps ?

The 404 was happening while I was downloading, maybe it's an issue with the hypvervisor ? But I remember old releases dident have this issue (4.15)

[rajujith]

@abdelouahabb Is the secondary storage an NFS share exported from the management server? Maybe it is getting filled up?

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