This is related to the requirement of the shipping order form for specific types of users (they should be customizable). Following is the user story formulation of this requirement:
As a dashboard operator I need to be able to define or change the existing roles without having to directly change the database in order to be able to signal upstream systems (currently through the token) which access control policies should be applied.
One can implement an additional role system in the upstream system, but it makes it really complex to map the roles there to the roles in the REST API and also make sure that the UI does not even attempt to give the user the impression that specific actions are possible.